Welcome to the walk-through!
Due to FERPA, schools will be emailing reminders to the student's school email. If your student is NOT checking that email, they are MISSING information.
These processes are generally how most schools operate, but you should always check with your school's School Certifying Official (SCO) to make sure you have the current processes.
Sometimes the SCO is not the person who processes military tuition assistance (military TA) at your school, but they generally will know who does that.
So, to get started, are you using benefits through VA or benefits through your active/reserve duty?
VA benefits
Active/Reserve TA
Both
Frequently Asked Questions:
What about Yellow Ribbon?
What about in-state tuition?
How can I become a VA Work Study?